Tax Application for United Kingdom

The following tax is applicable for all customers departing from United Kingdom

Charges Applicable

Tax refund for Young Passenger

If you a Young passenger aged 12 to 15 years and have paid the Air Passenger Duty (GB) on purchase of air ticket, you can apply for a refund for the Air Passenger Duty subject to the terms and conditions detailed below.

Terms & conditions

• To request for the tax refund

  If you are a passenger o an agent, email us on customer.experience@goindigo.in with the ticket detail/s along with the passport copy of the passenger/s to raise a claim for refund (“Claim”).

  We will confirm receipt of the Claim and once the Claim is verified, the refund will be processed within 10 (ten) business days. (“Refund Date”)

• The refund will be issued in the original payment source account used at the time of purchase of the ticket.

• If the ticket was purchased through a travel agent, the GB tax shall be refunded to the respective travel agent with an intimation regarding the same to the passenger.

• The refund amount will include only the Claim amount of GB collected from Young Passenger. IndiGo shall not be liable to pay any further compensation, additional fees, or interest under this refund process by IndiGo.

• Any disputes regarding the refund should be communicated to IndiGo within 30 days of Refund Date.

• Refund claim must be submitted along with the following documents.
  • Ticket copy / PNR
  • Clear passport copy

• All disputes/issues in relation to a Claim will be governed by and construed in accordance with the applicable laws in India and are subject to the exclusive jurisdiction of the courts at New Delhi.

For further inquiries or clarification, please contact our customer support team at 0124-6173838.