Airport Operations & Customer Services

This department oversees airport operations, including passenger services, security checks, ramp duties, cabin cleaning, catering, and flight operations, ensuring flawless and on-time execution with a customer-focused approach. This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring, and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft, and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic, and ever so helpful people who want to make a difference to our customers' journeys.

Inflight Services

The Cabin Crew department at IndiGo ensures a delightful service experience while prioritizing passenger safety and security. With intensive training, our crew members are well-prepared to handle any situation with poise and grace, serving as brand ambassadors for IndiGo. Our Cabin Crew department is responsible for providing a delightful service experience to passengers and maintaining high standards of service quality. The prime responsibility of our crew is the safety and security of passengers on board. Before they get onto the aircraft as a flying crew, they undergo intensive training for a period of three months. Our cabin crew are brand ambassadors of IndiGo and are well trained to deal with all situations - no matter how tough - with poise and grace. We take pride in the fact that our Cabin Crew are from all walks of life, which means you don't need previous Cabin Crew experience to join us.

Engineering

The Engineering department at IndiGo ensures the airworthiness and safe operation of the entire fleet, performing maintenance, monitoring performance, and troubleshooting to achieve high technical dispatch reliability and on-time, safe operations. This department is responsible for airworthiness and safe operation of complete aircraft fleet of an airline and maintain the desired Technical Dispatch Reliability. They perform maintenance on the aircraft as per the manufacturer guidelines and recommendations, meet regulatory requirements on aircraft maintenance and continuing airworthiness, monitor aircraft and engine performance to perform preventive maintenance and troubleshoot defects reported by Pilots and observed during maintenance. This team strives to achieve on-time, safe and reliable operations. This essentially means that this department that keeps our aircrafts as good as new, safe and flight ready so that the passengers always get the on-time hassle free experience. We are always looking for exceptional engineers who can join the team who is responsible for making our Technical Dispatch Reliability, the highest in the world.

CarGo

<p>IndiGo is India’s largest domestic passenger and CarGo airline with a wide and dense network. Our CarGo customers include e-commerce, apparel manufacturers, farmers, pharmaceutical and courier companies, and OEMs. We handle valuables, express shipments, perishables, general Cargo, documents, and couriers. IndiGo is not only the largest domestic passenger airline but also the largest domestic CarGo airline with a network which is both wide and dense. Our customers and shippers include e-commerce companies, apparel manufacturers, farmers, pharmaceutical companies, courier companies, mobile phone and other OEMs. Our products include valuables, express shipments, perishables, general CarGo, documents, and couriers. Careers in CarGo span around sales, operations, customer support, quality assurance and data analytics. If you think you've got what it takes to join our CarGo team, we want to hear from you.</p>