Welcome aboard IndiGo XLR
Flight Booking & Fare Selection
Can fare types be combined for connecting flights?
Fares can only be combined with the same or compatible fare types:
- Saver ↔ Saver
- Flexi ↔ Flexi
- Super 6E ↔ Super 6E
- IndiGoStretch & IndiGoStretch+ ↔ IndiGoStretch or Super 6E
Can customers reschedule or cancel tickets?
Yes, modifications are allowed to go up to 4 hours before departure. Fare differences and applicable fees may apply.
Are change and cancellation fees applicable for all fare types?
Yes, charges vary based on booking class and timing.
Is a convenience fee applicable across all fare types?
Yes, applicable. Details available in the fee summary.
Is Fast Forward service (priority check-in/anytime boarding) available?
Economy Cabin: Available for a fee
IndiGoStretch Cabin: Complimentary
Baggage & Seating
What is the check-in baggage allowance?
- Saver & Flexi: 30 kg (up to 2 pieces) on limited International sectors.
- Super 6E: 35 kg (up to 2 pieces) on limited International sectors.
- IndiGoStretch & IndiGoStretch+: 46 kg (up to 2 pieces) on limited International sectors.
Please note: Final baggage allowance may vary depending on the travel sector and applicable regulatory guidelines.
What is the hand baggage allowance?
- Economy Cabin: 7 kg (1 piece)
- IndiGoStretch Cabin: 12 kg (1 piece)
What is the infant fare and baggage allowance?
Infant fare: ₹8,000
Infant hand baggage: 10 kg
Are excess baggage charges applicable?
Yes, excess baggage fees apply across all cabins.
Is advance seat selection included?
- Saver: Chargeable
- Flexi: Mandatory selection & Complimentary (Standard seats)
- Super 6E: Mandatory selection & Complimentary (All seats: Standard & XL seats)
- IndiGoStretch/IndiGoStretch+: Mandatory selection and complimentary
Can I bring infant equipment onboard in Economy Class?
No, baby car seats, strollers, and bassinets are not permitted in the Economy Cabin.
How many infants are allowed on board the aircraft?
A maximum of 12 infants are allowed on the aircraft:
-IndiGoStretch Cabin: Up to 3 infants
-Economy Cabin: Up to 9 infants
Onboard Services & Comfort
Are meals and beverages included on board?
- Economy Cabin: Complimentary meal + non-alcoholic beverage
- IndiGoStretch Cabin: Complimentary meal + alcoholic beverage
Is alcohol included in this flight?
- Economy Cabin: Available for purchase or pre-booking
- IndiGoStretch Cabin: Complimentary
Do customers receive travel accessories like blankets and merchandise?
- Economy Cabin: Available for purchase or pre-booking
- IndiGoStretch Cabin: Complimentary
Is in-flight entertainment available in IndiGoStretch and Economy Class?
Yes, via the 6E Entertainment app on personal devices.
Do you provide a calf & footrest?
Yes, it is available in the IndiGoStretch cabin under IndiGo Stretch and IndiGoStretch+ Cabin.
Special Assistance & Accessibility
Can I carry a Portable Oxygen Concentrator (POC) on board?
Yes, FAA-approved POCs are allowed as carry-on. Non-approved POCs must be checked in with batteries packed separately.
Are guide dogs accepted on this flight?
Yes, guide dogs are permitted in all cabins, provided the following requisites are met:
Customs & Safety
Are there any restricted items that travelers should avoid carrying?
Yes. Please refer to IndiGo’s Dangerous Goods Policy for the complete list.
Which items are not allowed in checked baggage?
Customers are not permitted to carry explosives or incendiary substances and devices in their checked baggage. These items are considered dangerous as they are capable of causing serious injury or posing a threat to the safety of the aircraft. The following are examples of such prohibited items:
Which items are prohibited from being carried in cabin baggage?
Customers are not permitted to carry the following articles in their cabin baggage or security restricted areas on board an aircraft:
a. Guns, firearms, and other devices that discharge projectiles:
Devices that can, or appear to be able to, cause serious injury by discharging a projectile, such as:
b. Stunning devices:
Items designed to stun or immobilise, such as:
c. Sharp objects:
Items with a sharp point or edge that could cause serious injury, including:
d. Workmen’s tools:
Tools that could be used to cause serious injury or pose a threat to aircraft safety, such as:
e. Blunt instruments:
Items that could be used to cause injury by striking, including:
f. Explosives and incendiary substances or devices:
Items that could pose a threat to aircraft safety, such as: