Your journey, your choice of entertainment.

 

How It Works


Need help? Check FAQs

Do I need IndiGo App to watch the entertainment on board?

Yes, to access our Inflight entertainment, the IndiGo App has to be downloaded on your device

What is the name of the Wi-Fi network ?

Hello6E

How do I connect to “Inflight Entertainment” on the plane?

i. Download the IndiGo app
ii. Go to Wi-Fi and connect to Hello6E network to access the entertainment library

How secure is the “Inflight Entertainment” connection?

“Inflight Entertainment” connection is secure, but we do urge all our customers to use caution when accessing sensitive information

Can I use VPN with airplane “Inflight Entertainment”?

No, Virtual Private Network (VPN) will not be accessible

Is Inflight Entertainment available on all flights?

Inflight Entertainment is only available on selected routes and fleets 

What devices can I use to watch Inflight Entertainment?

You can use personal devices including phone, tablet and ipad (no laptop) to stream the inflight entertainment

Is there a fee to use “Inflight Entertainment”? 

No, Inflight Entertainment is available free of charge for all customers

Can I provide feedback or suggestions for improving Inflight Entertainment?

Your valuable feedback helps us improve the way we serve you. You may write to us at customer.experience@goindigo.in

Can I download content from Inflight Entertainment to watch offline?

The content on Inflight Entertainment can only be streamed when you connect to Hello6E network. Downloading the content is not available

Can I access Inflight Entertainment on codeshare flights operated by partner airlines?

Some of our partner airlines tend to offer their own Wi-Fi networks and inflight entertainment hence, Inflight Entertainment will not be available on codeshare/those flights.

Can I use Inflight Entertainment to access live television broadcast

Inflight Entertainment is a controlled network, live television broadcast is not available

How many devices can I access? I am traveling with family / friends. Will they be able to access it as well?

You can access the content on multiple devices at the same time